At South-Pak, your trusted provider of custom cases, we manufacture cases and foam products on site. That means our team of designs take the case from concept all the way to finished products. Let's go over the process:
- Consultation
The very first step in the process is a conversation with our clients. We identify their requirements, "does the case need to be waterproof?", "does the case need to support an especially heavy loads?", "does equipment need to be operational and wired from inside the case?". We do our best to understand everyone's needs and priorities. - Material Selection
Based on the requirements, we make a decision about a case exterior and a case interior. Because we stock and service such a wide array of cases from our own brand to Pelican, SKB, Zero, Parket, and others, we able to make a perfect fit for any requirements. If a currently existing product does not fulfill all the needs, that's okay because we have the manufacturing abilities to create a custom case from scratch. - Price Quote
Before we proceed, we communicate a price quote and adjust if needed. As always, we work hard to have a conversation with our customers. We take pride in establishing a very personal relationship between our team and potential clients. We value long-lasting relationships. - Prototype Production
With the price quote in mind, we don't jump the gun. We usually produce a prototype within 48 hours. After that working prototype is delivered, we collect valuable feedback and adjust if needed. Getting a prototype is important because, especially with very large order volumes, we want to get it perfect and eliminate expenses resulted from our mistakes or poor communication. - Prototype Approval
We double check to make sure the prototype matches the requests made during the consultation and meets every specifications. - Full Production
Our expert designers and engineers get work with our state-of-the-art tools such as our Water-jet cutter and superb materials such as our bi-core case exterior material. We work efficiently to fill the order quickly and efficiently. - Quality Assurance and Documentation
We use computerized renderings and perform very rigorous quality assurance procedures. We stand behind our products and do our very best to give customers the highest quality product possible. We document materials and designs and processes to allow us to fill any future needs even faster.
As always, if you have any further questions or want to start this process, contact us right now.
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